How should I
wash my products
- Soiled clothing should be soaked or washed immediately after use
- Avoid friction with hook-and-loop fasteners or unpadded backpack straps
- When riding through rough terrain, the material may snag if it comes into contact with branches or sharp objects
- Pilling (formation of small balls of fiber) is not a product defect and cannot be accepted as a complaint
- Do not use fabric softener under any circumstances
- For cleaning, please use HeySport detergent or special detergents for sportswear.
- DOWE recommends only HEY-Sport. The products have delivered TOP results in long-term tests.
- Self-inflicted damage or natural wear and tear are not subject to complaint. If a seam still comes undone - talk to us!
- In the event of a complaint, always send the clothing washed.
- In the event of a complaint, the clothing must be sent back to us. We only inspect freshly washed clothing.
Running in
The Outlast Pad must be broken in on 3 – 8 short rides (~ 20km).
Active
The pad is activated and can now be used on longer journeys.
Washing Instructions
DOWE® - Carefully read and follow the washing instructions.
Problems
If you have any problems, please contact us directly – we will be happy to help you.
Washing
Wash gently in the washing machine at 30°C – do not spin!
Care
DOWE® recommends only HEY - Sport products for washing and care.
Underwear
Do not wear underwear – the pad is worn directly on the skin!
Chamois cream
Do not use chamois cream! This will impair the function.