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Martin Vetter

Order Process

To avoid misunderstandings regarding the processing of your order, please take notice of the following steps.

If you have any queries, please do not hesitate to contact us.

  1. We make you an individual offer.
  2. We send you original samples as well as our sizing sets for fitting purposes – Convince yourselves of our premium quality.
  3. You place your order, including quantities and sizes.
  4. Billing of 50% (prepayment)
  5. You send us your files* (graphics and logos)
  6. Negotiation and designing of the outfit
  7. Before production starts, you get a copy of visual proof that needs to be checked for accuracy
  8. After we receive your approval the ware goes into production.
  9. 3-8 Weeks production time (We offer express delivery on demand)
  10. Payment of the remaining 50% plus shipping costs ex works
  11. Delivery of the ware

* Please send us your files as vector graphics (eps/ai/pdf files). In the case of insufficient data quality we request your approval and then add the costs of the digitisation to your bill.

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